Become an NHS Call Centre Advisor

This course will help you gain the knowledge and skills you need to become a successful applicant for band 3 NHS Call Centre Advisor roles.

Location

Newcastle

Start Date

13/05/2024

Duration

5 days

Start Time

09:00 am

By attending this online course you will:

  • Learn values and skills required for a customer service career in the NHS.

  • Learn about career progression

  • Gain sector based knowledge

  • Improve your employability skills

  • Understand the sector and roles, recruitment styles

  • Learn about interview techniques

For more information about this course or the roles on offer, sign up and a member of the team will be in touch.

  • You must be based in the UK and have the right to work

  • You must be 18-30-years-old

  • You must have qualifications in English and Maths at Level 2

You can access:

  • Additional financial support to help with the cost of equipment, further training, first month travel costs, and clothing

  • One-to-one support as you apply for jobs and get ready for your interview

  • One-to-one support after your interview, including during your first few months of work

  • Chris L IMG

    Chris

    He/him

    North East, England

    quotation mark

    My mantra is attempt nothing without a strong mug of tea

    Chris

    He/him

    North East, England

Image of young woman looking at the camera
"Before The Prince’s Trust I was the quietest and shiest person you’d ever meet, but this job has encouraged me to come out of my shell and interact with others, which has really boosted my confidence. " Shannon

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Image of young man, looking at the camera, Prince's Trust alum
"I was kind of lost, I didn’t know where I was going. The Prince’s Trust came along like ‘we have this gateway for you to get into care work’ which was definitely what I wanted to get into. I'd definitely recommend it." Ché