Get a Desk-Job with the NHS

Want a desk-job that helps people? This course will give you the knowledge and skills to get a job in the NHS as a Customer Contact Advisor.


Fleetwood, Blackpool

Start Date



2 weeks

Start Time

09:00 am

NHS Business Services is a body of the Department of Health and Social Care and manage about £39bn of budget annually. They

  • run the NHS Jobs website

  • manage NHS staff records

  • manage the NHS pension scheme

  • process over one billion prescription items each year and 43.6 million dental claims

  • run exemption schemes (such as maternity, low income and medical exemption schemes) providing free or reduced-cost prescriptions or dentistry

  • and more!

This course is to help you get a job as a Customer Contact Advisor. Customer Contact Advisors handle enquiries via phone, computer, and other methods to help with requests. It is designed to be a progression role and people within this function will be supported through a career progression pathway.

During this course, you will:

  • gain knowledge about working for this organisation, the roles available, and the career opportunities

  • improve your employment skills by upgrading your CV and mastering your interview technique

  • meet people who are employing for Customer Contact Advisor vacancies in NHS Business Service roles

For more information about this course or the roles on offer, sign up and a member of the team will be in touch.

  • You must be based in the UK and have the right to work

  • You must be 18-30-years-old

You can access:

  • Additional financial support to help with the cost of equipment, further training, first month travel costs, and clothing

  • One-to-one support as you apply for jobs and get ready for your interview

  • One-to-one support after your interview, including during your first few months of work

  • Jaime H IMG



    North West, England

    quotation mark

    My happy place: being outdoors in the countryside



    North West, England

Image of young woman looking at the camera
"Before The Prince’s Trust I was the quietest and shiest person you’d ever meet, but this job has encouraged me to come out of my shell and interact with others, which has really boosted my confidence. " Shannon

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Image of young man, looking at the camera, Prince's Trust alum
"I was kind of lost, I didn’t know where I was going. The Prince’s Trust came along like ‘we have this gateway for you to get into care work’ which was definitely what I wanted to get into. I'd definitely recommend it." Ché